1. Delivery Areas
We deliver to locations within the regions we serve. Availability may vary depending on your address.
2. Shipping Method
All orders are shipped via trusted delivery partners. We currently offer cash on delivery (COD) as the only payment method.
3. Processing Time
Orders are typically processed within 1–3 business days after confirmation. You will receive a notification once your order is ready for dispatch.
4. Estimated Delivery Time
Delivery times vary based on location:
- Urban areas: 3–7 business days
- Remote areas: 7–14 business days
Please note that these are estimates, and unexpected delays may occur due to weather, logistics, or other factors.
5. Order Tracking
Once your order is dispatched, you will receive tracking details to monitor its progress.
6. Delivery Issues
- Please ensure the delivery address and contact information are correct.
- If a delivery attempt fails, our team will contact you to reschedule.
- We are not responsible for delays caused by incorrect addresses or unforeseen circumstances.
7. Damaged or Missing Items
If your order arrives damaged or an item is missing, please contact us immediately. We will work to resolve the issue as quickly as possible.
For any questions about shipping policy, please reach out to our support team at [email protected].