At Oded Venture, we are committed to delivering your outdoor and travel gear efficiently and reliably. Please review our shipping policy to understand how we handle deliveries and what you can expect after placing your order.
1. Order Processing
Once your order is placed, our team begins processing it within 1–2 business days. You will receive a confirmation message with your order details shortly after placing your order.
2. Delivery Method
We currently offer Cash on Delivery (COD) as our only payment method. Please ensure that someone is available at the delivery address to receive the order and make the payment in full at the time of delivery.
3. Shipping Time
Estimated delivery time: 3–7 business days, depending on your location.
Please note that delivery times may vary due to weather, local conditions, or other logistical factors.
4. Shipping Charges
Shipping fees, if applicable, will be clearly displayed during the checkout process before you complete your order.
5. Delivery Areas
We currently deliver to most regions nationwide. If your location is not serviceable, we will contact you directly to inform you and resolve the issue.
6. Delays and Issues
While we strive to meet all estimated delivery timelines, occasional delays may occur. If your order is delayed or you encounter any delivery issues, please contact our support team for prompt assistance.
7. Incorrect Address
Please double-check your shipping address before placing an order. Oded Venture is not responsible for delayed or failed deliveries caused by incorrect or incomplete address details provided by the customer.
8. Failed Delivery Attempts
If a delivery attempt is unsuccessful due to the recipient being unavailable or refusing to accept the order, a second delivery attempt may be scheduled. Continued failure to accept delivery may result in cancellation of the order.
9. Contact Us
For any questions related to shipping or order tracking, feel free to reach out to us at [email protected].